Delivery

  • How long is the delivery time?

    We at Frankdandy.com offer fast and safe deliveries. All orders placed before 3 pm will normally be shipped the same day. As of today, we ship all orders outside Sweden and Norway with FedEx Economy Service.

    The delivery time normally varies between 1-15 business days, depending on where about on the globe you live. From our experience we propose our customers expect the following delivery times:
    Nordic Countries: 1-5 days
    Europe: 2-7 days
    US/Canada: 5-12 days
    Australia: 5-12 days
    Others: 5-15 days

    You might get more information about that from your local FedEx.

    Once your order is shipped, you will receive a shipping confirmation email that includes all details about your delivery.

     

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    We offer free shipping on orders over 697–900 SEK via PostNord & CityMail. When choosing Bring, Budbee Box, or CityMail, free shipping applies on orders over 900 SEK..

  • Is there a shipping cost?

    Shipping fees apply to orders below a certain value. The exact shipping cost will be shown at checkout before you complete your purchase.

    All orders are shipped from our warehouse in Sweden. Please note that orders shipped to countries outside the EU may be subject to local taxes, VAT, and/or import duties. These charges are determined by local customs authorities and are not controlled by Frank Dandy.

    Any additional customs fees must be paid by the customer in order for the package to clear customs. For more information, we recommend contacting your local customs office.

    Shipping Fees by Currency

    CurrencyFree Shipping OverShipping Fee Below
    CHF9925
    DKK69959
    EUR14914.95
    EUR (Non-EU)9919.90
    GBP9915
    NOK79969
    USD14920

    Special Shipping Rates

    The following prices apply to the countries listed below:

    CountryFree Shipping OverShipping Fee Below
    FI6997
    NL999
    DE999

     

     

  • Unfortunately, we currently don't offer an express delivery option.

  • Which delivery methods are available?

    We do all the shipments within Sweden with the local Post or DHL. To Norway, we ship all orders with Bring and abroad, we ship overseas with FedEx.

    In case the package cannot be delivered directly to your mailbox, you will receive a notification from the courier, or via SMS, which you then can use in favor to redeem your package at the specified delivery point.

    Products available in our webshop are on-the-stock-items for immediate delivery. Sometimes, we can even offer an opportunity to pre-order an item, but if so, that’s clearly indicated.

    All orders placed before 3 pm on a business day, will normally be shipped the same day. The delivery time is usually 1-3 days in Sweden and elsewhere about 2-5 days depending on where about on the globe you live. You might get more information about that from your local FedEx.

    From our experience we propose our customers expect the following delivery times:
    Nordic Countries: 1-5 days Europe: 2-7 days US/Canada: 5-12 days Australia: 5-12 days Others: 5-15 days.

    Occasionally, the customs agencies within the destination country may choose to delay shipments as a random security/inspection measure, these delays can vary between 4-6 weeks, with the exception for Belgium, Italy, and the Netherlands, which can be up to 8 weeks on very rare occasions.

  • How do I track my delivery?

    In Sweden, your order is shipped by DHL or Postnord. Abroad your order is shipped by FedEx Economy. You will receive a tracking link in the delivery confirmation email, where you can follow the delivery. If you do not find the link for any reason whatsoever, or if the link attached does not work, please contact us and we'll assist you.

    Remember that it may take a couple of hours from the order is sent from the warehouse before the link is activated!

    If your order is sent with FedEX, you can also find the tracking link here: https://www.fedex.com/en-se/home.html.

Delivery