According to the Swedish Consumer Law, as a consumer, you always have 14 days to cancel a purchase. At Frankdandy.com, we want you to be happy with both our products and service, which is why our return policy gives you 30 days to cancel or return your order. Please note that after notifying us of your decision to cancel, you have 14 days to return the item.
Underwear and Swimwear
Since underwear (boxers and panties) are hygiene products, you may only use your right of withdrawal if the item has not been unpacked, tried on, or had its original packaging broken. Please check that the size, color, and model are correct before opening the package.
Swimwear may be returned or exchanged if it is unopened, or if it has only been tried on over your own clothing. All tags, hygiene seals (if applicable), and original packaging must remain intact.
Our sizes are generally true to size or may feel slightly smaller. If you are between sizes, we recommend choosing the larger size.
Other Garments
For other garments such as t-shirts, tank tops, loungewear, bras, and bikini tops, returns and exchanges are accepted even after opening the package and trying the item on.
The item must be returned in its original condition, with all tags attached and original packaging included. You may try on the garment at home in the same way you would in a physical store without losing your right of withdrawal.
Important Information
Always return products with their original packaging and all tags attached.
If we have shipped the wrong item or made an error with your order, we will of course cover the return shipping costs.