How do I make an exchange?
If you wish to change an item, the easiest, fastest (and only way) is to place a new order in the shop.
Then use your right of withdrawal for the item you wish to exchange and return it to us according to the return instructions. Any eventual shipping fees on the new exchange order are free of charge – send us your new order number and we will remove it for you.
Please note that the same rules apply to a product that you want to exchange as in the case of a withdrawal of the purchase, i.e. that the packaging must be unbroken and non-tried on considering underwear and swimwear.